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Client Support - Top quality support
How to be a Spam Cop
List brokers and individuals who send spam use many tools and techniques to gather e-mail addresses wherever they appear online.
They can "spoof" e-mail addresses, which means that they will use an email address that they have harvested and make it look like the e-mail came from that address, or a ficticious address. We see alot of this happening with viruses, where it looks like a virus came from an e-mail address when in fact it came from someplace totally different.
To get back at spammers, you can do something, and it works!
You can forward the e-mail with the e-mail header to the Abuse Team of the ISP or source of the spam e-mails. Here's how you do it.
Using Outlook Express or Outlook:
- On the unopened mail, place your cursor over the mail, right-click, and click Properties. Select the Details tab. This is the Internet Header.
- Copy the contents of the full Internet Header.
- Open the e-mail in question and forward a complete copy of the message, including the full message header you copied at the beginning of your message, to: abuse@"the domain name of the spammer"
Full-unmodified header information and the content of the email is critical for them to be able to react to the spammer. Without the header information, the Abuse Team cannot
determine the true originator of the e-mail and no action can be taken.
If you are unsure how to extract a full-unmodified header, please visit
http://spamcop.net/fom-serve/cache/19.html for instructions to support your mail client.
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